Terms & Conditions

1. Agreement to Terms

By accessing and using the services provided by Bitmoq Technologies Private Limited ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, then you may not access the service.

2. Description of Service

Bitmoq Technologies provides business consulting, technology services, and digital transformation solutions. Our services include but are not limited to:

• AI integration and automation services
• Sales process optimization
• Customer experience transformation
• Digital transformation consulting
• Technology implementation and support

3. Service Engagement

3.1 Proposal and Agreement

All services are provided based on written proposals and agreements. The specific terms, scope, timeline, and pricing for each engagement will be detailed in the respective service agreement.

3.2 Scope of Work

The scope of work for each project will be clearly defined in the service agreement. Any changes to the scope must be agreed upon in writing by both parties.

4. Payment Terms

4.1 Fees and Payment

Payment terms will be specified in each service agreement. Generally, we require:

• 50% payment upon contract execution
• Remaining balance upon project completion
• Payment due within 30 days of invoice date

4.2 Late Payment

Late payments may incur a service charge of 1.5% per month on the outstanding balance. We reserve the right to suspend services for accounts with overdue balances.

5. Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Timely provision of required resources and access
• Designated project stakeholders and decision-makers
• Feedback and approval within agreed timeframes
• Compliance with applicable laws and regulations

6. Intellectual Property

6.1 Work Product

Upon full payment, clients will own the work product created specifically for their project. We retain rights to our methodologies, processes, and general knowledge.

6.2 Confidential Information

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This obligation survives termination of the agreement.

7. Limitation of Liability

Our liability is limited to the total amount paid by the client for the specific services. We are not liable for indirect, incidental, or consequential damages. This limitation applies to the fullest extent permitted by law.

8. Warranty and Guarantees

8.1 Service Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards. We do not guarantee specific business results or outcomes.

8.2 Remedy

If we fail to meet our warranty obligations, our sole remedy is to re-perform the services at no additional cost to the client.

9. Termination

9.1 Termination for Convenience

Either party may terminate the agreement with 30 days written notice. Upon termination, the client will pay for all work completed and expenses incurred.

9.2 Termination for Cause

Either party may terminate immediately for material breach. The non-breaching party may seek damages for breach of contract.

10. Force Majeure

Neither party will be liable for delays or failures due to circumstances beyond their reasonable control, including natural disasters, government actions, or other force majeure events.

11. Dispute Resolution

11.1 Negotiation

Parties will attempt to resolve disputes through good faith negotiation before pursuing legal action.

11.2 Arbitration

Any disputes not resolved through negotiation will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Governing Law

These Terms are governed by the laws of Kerala, India, without regard to conflict of law principles. Any legal action must be brought in the courts of Kerala, India.

13. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated to clients with at least 30 days notice. Continued use of our services constitutes acceptance of modified terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with any service agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

16. Contact Information

For questions about these Terms & Conditions, please contact us at:

• Email: sales@bitmoq.com
• Address: Bitmoq Technologies Private Limited, 14/32 C, Ambaady, Parekkattil Road, Kuzhivelipady, Edathala, Ernakulam, Kerala, India 683561