CRM Managed Services & Support
At Bitmoq, our Managed Services go beyond simple "break-fix" support. We provide a proactive partnership that ensures your platform evolves alongside your business, maximizing your ROI and minimizing technical debt.
We specialize in Salesforce
Dedicated System Administration
From user onboarding and permission set management to data hygiene and governance, we handle the day-to-day administrative tasks to keep your org to highly scalable standards so your internal team can focus on core business goals.
Proactive Maintenance & Health Checks
Salesforce releases major updates three times a year. We proactively review these releases to ensure your customizations remain compatible, move any custom work to OOTB and to identify new features that can benefit your workflow.
Continuous Enhancements
Business requirements change. Our managed services include a bucket of hours for minor enhancements - creating new Flows, building custom reports, adding fields, or refining page layouts - ensuring your CRM stays agile.
Technical Support & Troubleshooting
When bugs appear or integrations fail, our expert team is on standby. We provide rapid troubleshooting and resolution for technical issues to ensure zero business disruption.
Our Pricing
Discover what is the best pricing for you.
Professional
Perfect for mid-size companies
CONTACT USArchitect and CSM within package constraints are free of cost
- Administration, Configuration, Customization & Integration across multi-clouds in Salesforce
- KTLO with Standard SLA (24 hour standard, 16 hour critical)
- Dedicated 24/5 Support
- Proactive Monitoring & Alerts
- Architect Available for Advisory (Free 10 hours per month)
- Daily Status Meetings (with Team Member)
- 1 Hour Monthly Review (with the CSM)
Professional+
Perfect for mid to enterprise companies
CONTACT USArchitect and CSM within package constraints are free of cost
- Everything in Professional plus
- Custom SLA
- Architect Available for Advisory (Free 10 more hours per month)
- Continuous Improvement with AI & Automation
- Continuous Innovation & Proactive Technical Debt Resolution
✽ Why Bitmoq
Speed meets Quality
Accelerators
We don't start from scratch. We use proprietary internal toolkits and pre-built components to speed up deployment without sacrificing stability.
Expert Craftsmanship
Our team brings years of Salesforce experience, ensuring that your org is built for scalability and long-term health, not just "the now."
Unbiased Approach
When you work with us, you aren't just getting a vendor; you're getting a partner who speaks for you and not a license selling machine.