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CRM Implementation & Customization

At Bitmoq, we believe a CRM is more than just a database - it’s the engine that drives your business growth. We specialize in designing and deploying CRM solutions that streamline your operations, empower your teams, and provide a 360-degree view of your customer journey.

We specialize in Salesforce

Our Salesforce Product Expertise

We bring deep expertise in the following modules in Sales Cloud.

Foundations

  • Org Setup & Security Modeling
  • Email & Calendar Integration
  • Lead Management
  • Account & Contact Management
  • Opportunity & Pipeline Management
  • Quote & Pricebook Management
  • Order Management
  • Activity Management
  • Sales Automations
  • Reports & Dashboards

Advanced Functionalities

  • Forecasting
  • Salesforce Campaigns
  • Salesforce Maps
  • Muti Currency
  • Revenue Intelligence
  • Enterprise Territory Management
  • Sales Workspace
  • Sales Cadences
  • Agentforce for Sales
  • Digital Engagement

New to Sales Cloud?

We offer implementation services to get your Sales Cloud up & running with the right foundations. Be it standard or a tailored implementation to meet you needs, we can deliver the quality at record speed with 100% out of the box no-code.

Contact Us to know more about the Sales Cloud Implementation Package

Already using Sales Cloud and not getting value out of it?

We offer assessment services to evaluate your Sales Cloud setup & recommend what needs to get done to bring it to the scalable standards.

Contact Us to know more about the Sales Cloud Assessment Package
We bring deep expertise in the following modules in Service Cloud.

Foundations

  • Org Setup & Security Modeling
  • Business Hours
  • Case Management
  • Case Intake via Email, Web and Forms
  • Rules & Automations
  • SLA & Milestones
  • Escalations
  • Knowledge Management
  • Service Console
  • Reports & Dashboards

Advanced Functionalities

  • Messaging In-App and Web
  • Omni Channel Routing
  • Conversational Intelligence
  • Agentforce for Service
  • Field Service
  • Shift Scheduling
  • Service Intelligence

New to Service Cloud?

We offer implementation services to get your Service Cloud up & running with the right foundations. Be it standard or a tailored implementation to meet you needs, we can deliver the quality at record speed with 100% out of the box no-code.

Contact Us to know more about the Service Cloud Implementation Package

Already using Service Cloud and not getting value out of it?

We offer assessment services to evaluate your Service Cloud setup & recommend what needs to get done to bring it to the scalable standards.

Contact Us to know more about the Service Cloud Assessment Package

✽  Why Bitmoq

Speed meets Quality

1

Accelerators 

We don't start from scratch. We use proprietary internal toolkits and pre-built components to speed up deployment without sacrificing stability.

2

Expert Craftsmanship 

Our team brings years of Salesforce experience, ensuring that your org is built for scalability and long-term health, not just "the now."

3

 Unbiased Approach

When you work with us, you aren't just getting a vendor; you're getting a partner who speaks for you and not a license selling machine.